NoBroker launches CallZen.AI: A SaaS based conversational intelligence tool
NoBroker, a prop-tech unicorn, has launched CallZen.AI, a conversational intelligence tool that is set to transform the way businesses interact with their customers.
CallZen.AI, an enterprise ready B2B product empowers businesses with conversational insights and can analyse millions of calls within minutes, uncovering valuable data-driven insights to improve customer service and drive business growth.
Utilizing advanced machine learning models, CallZen accurately transcribes and extracts valuable insights from conversations conducted in multiple languages, including English, Hindi, Tamil, Telugu, Kannada, and Marathi. Notably, it offers features like speaker identification, sentiment analysis, and entity recognition, even in mono-channel scenarios, enabling a deeper understanding of customer interactions.
Akhil Gupta, Co-founder & Chief product & Technology Officer, NoBroker, said, “We saw the vast potential of AI in transforming the real estate landscape of India and leaped right in.
Our journey with AI wasn't just about automation; it was about reimagining the very essence of customer interaction. Over the years, this relentless pursuit led us to create bespoke Speech & NLP models.
These were not just models; they were reflections of our dedication to understanding the intricacies of every conversation in any Indian language which many of the global AI leaders were not able to achieve. Callzen.AI emerged from this passion.
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