Salesforce sees annual results below estimates as Agentforce adoption lags
Salesforce forecast fiscal 2026 revenue below Wall Street expectations on Wednesday, weighed down by slower adoption of its Agentforce platform, sending shares of the company down around 5% in extended trading.
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The software-as-a-service pioneer is banking heavily on AI agents to reinvigorate growth at a time when other cloud firms, including Microsoft and Amazon, have firmly established themselves as leaders in the sector while making strides in machine learning.
The downbeat forecast indicates that the spending environment remains pressured, with enterprises withholding new financial commitments owing to still-high interest rates and economic uncertainty.
«Given how poor initial generative AI experiments were for many companies, they're not just writing blank checks until Salesforce shows them Agentforce actually works,» said Rebecca Wettemann, CEO of industry analyst firm Valoir.
«The next quarter or two will be critical for Salesforce.»
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