Hundreds of airline passengers stand in United Airlines' customer service line following a slew of flight cancellations and delays at Newark Liberty International Airport on Tuesday, June 27, 2023.
Thousands of travelers at George Bush Intercontinental Airport (IAH) in Houston were left stranded after hundreds of flights were delayed or canceled Thursday, an inconvenience that comes right before the July 4th holiday.
According to Flight Aware, 106 flights were canceled flying to or from IAH on Thursday, and another 374 flights were delayed. The customers impacted by the cancellations were stranded for several hours with some being forced to wait in long lines in an attempt to get their flights rebooked and others stuck on the phone trying to locate lost luggage, FOX 26 Houston reported.
Cheryl Young, a customer impacted by the disruptions, described the situation as «awful» and said she spent several hours on the phone attempting to retrieve her mother’s luggage, which contained necessary medication.
«It’s been awful. Awful,» Young told the outlet. «On the phone yesterday for four hours and eight minutes. Just trying to find her bag. You’re put on hold then the phone disconnects.»
OVER 4,000 FLIGHTS DISRUPTED IN US, UNITED AIRLINES MOST IMPACTED
Airline passengers were forced to wait in lines or on the phone for several hours at George Bush Intercontinental Airport in Houston, Texas, amid hundreds of flight cancellations and delays. (James Nielsen/Houston Chronicle via Getty Images / Getty Images)
«My mom has been here since Tuesday,» Young continued. «Couldn’t get out so we rescheduled. Her bag has been here since Tuesday, so we can’t get her bag with all her medicines in it and get out of here. We’re not flying.
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