Total share of AI/ML workforce in telcos at 20% in just a year
artificial intelligence and machine learning (AI/ML)-led work now make up 20% of the workforce of telecom service providers as compared to 7% in the July-September 2022 period on the back of 5G rollout, staffing experts have said.
The proportion of AI/ML-led jobs is expected to reach 23% by the end of fiscal 2024 with the telcos sustaining hiring momentum for these profiles, they said.
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Offering CollegeCourseWebsiteNorthwestern UniversityKellogg Post Graduate Certificate in Product ManagementVisitIndian School of BusinessISB Product ManagementVisitIndian School of BusinessISB Digital TransformationVisitIndian School of BusinessISB Digital Marketing and AnalyticsVisitJobs relating to AI/ML span across profiles from network security to customer service.
«AI/ML roles in the telecom industry encompass both enterprise business-related roles and roles that focus on innovative trends and emerging technologies,» said Sekhar Garisa, chief executive at staffing firm foundit (formerly Monster). «Within the telecom industry, a significant segment of AI/ML roles is dedicated to enhancing the customer experience,» he said.
The competition for hiring AI/ML talent is also heating up due to a paucity of skilled talent, staffing experts said.
AI/ML professionals are in demand not just in telecom industry but in sectors like information technology, manufacturing, and fintech as well. Companies in all these sectors harness AI/ML for critical functions such as fraud detection, risk evaluation, algorithmic trading, and for deployment of AI-powered customer service chatbots, Garisa said.
As per data provided by foundit, roles in demand include machine learning engineer, data scientist,
