«Over-the-top (OTT) communication services have benefited consumers and businesses, but certain regulatory issues have been raised by law enforcement agencies and traditional communications providers, and [so they] should be subject to structured regulations,» Telecom Regulatory Authority of India (Trai) chairman Anil Kumar Lahoti said Wednesday.
Speaking on day two of the India Mobile Congress (IMC) 2024 here, he added that regulators globally need to maintain a balance between fostering innovation and ensuring a fair and competitive market, given the cross-border nature of OTT services.
According to experts, the Department of Telecommunications (DoT) and Trai have had limited success in checking spams and online scams on OTT platforms, underlining the jurisdictional complexities associated with enforcing curbs on potential offenders.
Telcos have been highlighting rising instances of spam on OTT platforms, and that measures to control them don't work as OTTs are not regulated by either DoT or Trai. At present, any action on OTT platforms can be taken only by the ministry of electronics & IT as per intermediary rules under the IT Act.
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