Lululemon Athletica, founder, Chip Wilson, recently reignited controversy with pointed remarks about the brand's trajectory, specifically aiming for its commitment to diversity and inclusion. In an interview with Forbes, Wilson expressed stark opposition to Lululemon's pursuit of catering to a wide-ranging audience, likening this strategy to an attempt to emulate the universal appeal of retail giant Gap.
Wilson's critique challenged the very essence of brand identity, asserting the need to delineate and exclude certain customer demographics.
«They’re trying to become like the Gap, everything to everybody,» Wilson told Forbes in an interview earlier this week.
«And I think the definition of a brand is that you’re not everything to everybody… You’ve got to be clear that you don’t want certain customers coming in.»
Wilson's critique resurfaces echoes of past controversy within Lululemon's narrative. In a 2013 incident, his attribution of complaints about the sheerness of the brand's yoga pants to the inadequacy of some women's bodies led to his resignation, first as CEO and eventually as chairman in 2015.
Despite this departure, Wilson remains the largest individual shareholder in the company.
While Lululemon has since evolved its principles, championing inclusion as a core value and introducing extended sizing in 2020, Wilson's recent comments have prompted renewed scrutiny and criticism. A company spokesperson was quick to clarify the divergence between Wilson's views and the current ethos of Lululemon, emphasizing the founder's detachment from the brand since 2015.
Wilson's history of contentious statements extends beyond product assessments.