Vande Bharat Express trains have emerged as a shining example of the Centre's much-touted ‘Make in India’ initiative. But it's one thing to launch a service, but the main challenge is to maintain the quality of the service. Recently, an X user, Akash Keshari, posted videos showing 'smelly' and 'dirty food' served on a Vande Bharat Express train.
The train was playing on the Varanasi-New Delhi route, and the passengers were left aghast with the quality of the food they were served. Akash Keshari, who posted the video, claimed that the food left the passengers disappointed.
"@indianrailway__, @AshwiniVaishnaw, @VandeBharatExp Hi sir, I am on a journey with 22416 from NDLS to BSB. The food that was served is smelling and very dirty food quality.
Kindly refund me all the money. These vendors are spoiling the brand name of Vande Bharat Express," the caption read on the shared video.
In one of the videos, it could be seen that other passengers were also asking the railways staff to take away the food that was being served. In another video, a passenger could be heard saying that the sabzi that was served was smelling and the dal was spoiled.
Since being shared on X, the post has garnered numerous reactions, comments, and more than 1,000 views.
In reply to the post, Railway Seva wrote in the comments section, «Your complaint has been registered on RailMadad and complaint no. has been sent through SMS on your mobile no.