Widespread Microsoft outage takes email and videoconferencing offline
Microsoft's customers were unable to gain access to their email or videoconferencing systems on Monday, as a wave of outages spread across the country after a faulty software update inside the company's huge computer network.
The outages primarily affected Microsoft Outlook, the company's email software, and Microsoft Teams, the company's video and communications program.
Users began reporting issues around 9 a.m. Monday, according to reports tracked by the site Downdetector.com, which monitors internet outages across the world. It was unclear how many people were affected, but it appeared that Microsoft's customers in the United States and at least several other countries had experienced issues.
In a post to the social platform X on Monday, Microsoft acknowledged the outage and said that it was because of a «recent change» to its software that had affected a number of its servers. The company said that it had deployed an update that was being rolled out to 98% of its customers, but that it was still taking time to bring the machines that were in an «unhealthy state» back online.
«We're facing delays in our recovery efforts and are taking immediate action to address them,» the company said in a post on X. «We understand the significant impact of this event to your businesses and are working to provide relief as soon as possible.»
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