Tata Consultancy Services, India’s largest IT services firm, said that the company is currently working on over 50 proof-of-concept (PoC) projects and “around 100 opportunities" in the field, during the company’s June quarter post-earnings press conference. Infosys, too, reported 80 active projects in generative AI, and 40,000 employees trained in the field in anticipation of deals going forward, said company chief Salil Parekh in its post-earnings press conference on 20 July.
Each of these companies has also struck multiple partnerships with Big Tech firms — such as Google and Microsoft — to advance their generative AI solutions. HCL Technologies, for instance, announced on 15 June that it has partnered with Microsoft to set up a generative AI CoE on Microsoft’s cloud platform, Azure, which would develop “industry-specific solutions" that would help the IT service provider build “personalized and data-driven experiences to customers, improve decision-making processes and drive business growth".
Global firms, too, have been stepping up generative AI efforts. Julie Sweet, chief executive of global IT major Accenture, said in June that the company had $100 million worth of active generative AI projects spread across clients.
Analysts, however, have signalled caution, stating that most generative AI efforts are at an early stage at the moment, with most companies largely experimenting with pilot implementations — and not expanding their efforts to full-scale, multi-year, multi-billion-dollar deals that drive revenue for India’s largest IT service providers. A Gartner report published Wednesday also highlighted this, placing the nascent generative AI sector at the very top of its “inflated expectations" chart in its emerging
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