6-year-old flying alone for Christmas put on wrong plane, family outraged
UPDATE: Spirit Airlines stated Thursday that a gate agent at Philadelphia International Airport escorted the child in question to the incorrect flight.
“This agent is no longer working with Spirit, and any individual whose actions resulted in the incorrect boarding will be held accountable for failing to follow our procedures,” the airline wrote.
The boy’s grandmother, Maria Ramos, told WINK News that she’s “happy about getting answers after seven days.”
ORIGINAL: A family in the U.S. is still searching for answers after a six-year-old boy travelling alone for the Christmas holiday was put on the wrong flight and ended up 250 kilometres away from where he was supposed to land.
Maria Ramos was supposed to pick up her grandson Casper on Dec. 21 at Southwest Florida International Airport in Fort Myers after the six-year-old flew out from Philadelphia International Airport to join her for the holidays. When Casper’s plane touched down she was informed that her grandson wasn’t on the Spirit Airlines flight.
“They told me, ‘No, he’s not on this flight. He missed his flight.’ I said, ‘No, he could not miss his flight because I have the check-in tag,’” Ramos told WINK News.
“I ran inside the plane to the flight attendant and I asked her, ‘Where’s my grandson? He was handed over to you at Philadelphia?’ She said, ‘No, I had no kids with me.’”
Ramos said it was one of the scariest experiences she had ever lived through. For 40 minutes, she had no idea where her grandson was.
Finally, she got a call from Casper telling her that he had landed.
“He goes, ‘Mama, I’m in the airport.’ I said, ‘Give me an adult, Casper, that is with you.’ He said, ‘No, grandma, I don’t have anyone with me,'” Ramos explained to Fox 4.
An adult at the
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