Bureau of Civil Aviation Security (BCAS) has issued a fresh guideline to airports and airlines for deplaning passengers during tarmac delays.
Zulfiquar Hasan, Director General of BCAS, said that they have prepared the guidelines and issued to airport operators and airlines.
«In case of delays (no specific time limit of delay) the call will be taken by airport security or airlines to deplane passengers and bring them to boarding area again,» he said.
«Usually there are delays due to weather conditions, medical emergency or technical issues. Going to the situation, the call will be taken by the concerned authority. Passengers will be brought back to the boarding area and will be boarded again when plane is clear for take-off and incase of technical issue, if plane has to be swapped then luggage of passengers will also be shifted to new aircraft.
He further said that the aviation body has issued the guidelines and instructed airports to prepare infrastructure regarding it to meet up such situation.
Last December and January 2024, many airports including Delhi Airport witnessed delays of more than 500 flights due to fog. In many cases, airlines had to deboard passengers during prolonged delays.
On January 14, a passenger on-board the IndiGo flight assaulted the co-pilot due to 13-hour long delay.
The Bureau of Civil Aviation (BCAS) observed its 38th Raising Day on Monday. The event was organised in Bharat Mandapam in New Delhi, and was attended by Ajay Kumar Bhalla, Home Secretary of India, Tapan Kumar Deka,