CDSL launches multi-lingual initiatives for users. Now choose your language for updates
stock updates in the language of your choice as the Central Depository Services (India) Limited (CDSL) has launched two multi-lingual initiatives in a move towards inclusivity and accessibility for users, the company said in a statement. The launch comes as the company marks its silver jubilee year (25 years of operation) and was unveiled by markets regulator Securities and Exchange Board of India (SEBI) Chairperson Madhabi Puri Buch on January 17. In the 'Apka CAS – Apki Zubaani' initiative, the Central Depository Services (India) Limited (CDSL) has upgraded the Consolidated Account Statement (CAS) to support 23 Indian languages.
Investors can now receive statements in their preferred language. CAS offers users a consolidated view of their demat account securities. Further, the 'CDSL Buddy Sahayta 24*7', a multi-lingual chatbot has been introduced on the CDSL website.
It supports four languages and aims to simplify investors' journeys with round-the-clock assistance. The CDSL also showcased its commitment to market awareness in cybersecurity and financial literacy with two key initiatives. The first is its thought leadership report on 'Reimagine Digital Trust in Capital Markets' and the second is the successful completion of Neev, a 25-city pan-India financial literacy campaign.
In the first, CDSL, in collaboration with KPMG, unveiled a report summarising key insights from the Cyber Security Symposium. The report focuses on digital trust, global financial interconnectedness, and resilience against emerging cyber threats. Nehal Vora, MD & CEO of CDSL said the new launches are pivotal milestones, "guided by our core values".
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