Ice cream nightmare highlights quick commerce's food safety issues
Yummo brand ice-cream ordered from Zepto on Thursday adds to the growing list of safety concerns raised over food items delivered by ultra-fast delivery firms.
The customer has filed a police complaint.
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Walko Foods houses other ice-cream brands like NIC and Grameen Kulfi along with running ice-cream parlours. It recently raised $20 million from Singapore-based venture capital firm Jungle Ventures.
Zepto and the Food Safety and Standards Authority of India (FSSAI) did not respond to requests for comments as of print time Thursday.
In recent months, food safety regulators have stepped up checks at quick commerce firms’ warehouses across multiple cities amid increasing instances of violations and customer complaints even as these firms continue to rapidly expand capacity and open new dark stores, industry executives said.
On February 16, a Zepto customer had flagged that he found worms in oranges he ordered from the app.
On June 6, Telangana’s
