Leadership with Heart: The awakening of the soul in business
heart-driven business model lies in putting co-workers on center stage, as it grants them independence to realize their full potential. Steered by love and understanding that people are more productive in a serene atmosphere, heart-based leadership offers an empathy-based approach to leading businesses with genuineness.
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Daniel Goleman, co-director of the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University, understood what heart-based leadership entails after an insightful meeting with the Dalai Lama about three decades ago at Amherst College. A chance meeting developed into a “rich” bond of friendship.
On the 80th birthday of the spiritual leader (now 88), Goleman was asked to write a book unfolding the Dalai Lama’s “compassionate approach” to leadership even when facing seemingly intractable problems. Published in 2015, the book Force for Good: The Dalai Lama’s Vision for Our World offers a unique perspective on cognitive empathy that enables a leader to appreciate what the other person feels.
Not only do empathetic leaders lead by example in pressure cooker situations, they also have a knack for using emotional intelligence. This motivates their co-workers to think out of the box and revel in their creative side. The argument is backed by empirical research.
Gallup conducted an exhaustive research study of about 10,000 employees in which they were specifically asked what sort of leadership attracted them, why it
