Monday Motivation: How DTDC founder's 5 core values drive his business
Subscribe to enjoy similar stories. The love for chemistry at school got Subhasish Chakraborty to pursue a Bachelor of Science Honours from the University of Calcutta. He topped his batch and secured a gold medal on graduation in 1976.
Chakraborty’s education led him to start a chemical distribution business in 1987, which in turn shaped his future in the most unexpected way. He realised a major gap when it came to distribution services, whether through the postal network or courier companies. It resulted in him starting DTDC Express Ltd.
in 1990, though he faced several challenges during the early days. “Banks were hesitant to provide loans, citing the lack of collateral security. I could only raise ₹70,000 after pledging my wife’s jewellery to start operations," says Chakraborty, Founder, Chairman and Managing Director of DTDC Express Ltd.
When the initial capital ran out, Kolkata-based Chakraborty had to borrow from private lenders. But he soon arrived at the idea of a franchise model that provided the working capital and in turn, helped scale the business. Today, they have over 16,000 channel partners and around 50,000 field workers who’ve made their courier services accessible across the country.
“From a small business with an annual revenue of ₹1 crore, we have transformed into a major logistics player, offering domestic and international express delivery solutions, logistics and supply chain services to B2B, B2C and retail customers. My advice for the next generation of entrepreneurs is to believe in the value of your products and services, and never lose trust in your abilities," he says. Also read: Want a productivity tip? Forget apps and hacks Chakraborty talks to Lounge about mentorship and the value system
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