Noida call centre swindles thousands of Americans; 84 arrested, including 38 women

livemint.com:

₹40 lakh per day. Also Read: Delhi: 4 arrested for defrauding US nationals of over $20 million. Details here According to the Deputy Commissioner of Police (DCP), the call center was employing software tools such as VICIdial and eyeBeam.

They employed these tools to transmit voice messages to recipients, alerting them of the impending suspension of their social security numbers (SSN) due to purported "suspicious activity." The messages urged recipients to make a return call to a designated number for further action. "Once a person called back, the call centre employees would pretend to open their case files and would ask for details like name and zip code. They would then tell the victim about a suspension order issued against their SSN.

Next, the victims were asked to share the last four digits of their SSN. Once they shared the number, the cons would inform them about suspicious activities, like drug trafficking, money laundering and vehicle-related fraud, linked to their SNN," the DCP said. Also Read:Mumbai cops bust fake call centre following 4 am bulk breakfast order The victims were frightened and willingly agreed to file a report about identity theft.

"The accused would then ask the victim to share his/her bank details and say that the call was being transferred to the US Marshals Service. After the call was transferred, another person linked to the fraud introduced himself or herself as an officer from the US Marshals and told the victim to save their money in the form of cryptocurrency or gift cards as their bank account would be seized. Most offered to convert their money into crypto and the accused used the opportunity to share a code with them.