The new recruitment challenge: Filtering AI-crafted résumés

livemint.com:

Technology companies have embraced the efficiencies that artificial intelligence has brought to the hiring process. Now they are dealing with the downside of candidates who leverage it themselves. Candidates are using generative AI tools to build résumés that are customized to each job for which they are applying.

They then can fire off résumés in rapid succession or have bots do so for them. They are also relying on AI to prepare for interviews, which is leading to a sameness among applicants. As a result, tech firms and recruiters are reinserting some human review and adding screening steps.

While candidates have long inflated their experience during their job searches, recruiters say there has been a rise in so-called fake candidates—people who misrepresent their experience and identities. These candidates are applying for remote roles with experience on their résumés that is later found to be made up. Recruiters suspect fake candidates are getting through Zoom interviews either by using software or having a third party feed them answers.

For years companies have been relying on software that automates various aspects of hiring. The process has led to frustration among applicants who can be removed from consideration without their résumés ever being viewed by a human. The combination of a cooler labor market and the ubiquity of remote interviews is only exacerbating the onslaught of AI-related issues.