This UK startup by an Indian entrepreneur uses AI to transform services
AI) software. Opened for a funding round recently, Anuj Gupta's GreenVan uses a simple WhatsApp interface. It is designed as an 'Amazon of Services' offering that intends to transform the way people book essential tasks online.
It was born out of Gupta's own experience of relocating from the US to the UK around five years ago and finding the experience of sourcing reliable trade people a rather cumbersome word-of-mouth process.
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Offering CollegeCourseWebsiteIndian School of BusinessISB Applied Business AnalyticsVisitIndian School of BusinessISB Product ManagementVisitIIM LucknowIIML Executive Programme in Data ScienceVisitNorthwestern UniversityKellogg Post Graduate Certificate in Digital MarketingVisit «We were often left in the lurch when chasing trades people and were hit with a system that was too idiosyncratic,» Gupta, in his mid-40s, told PTI in an interview.
«As I delved deeper into the industry, I could only find more and more problems largely because 87 per cent of it was driven by mom-and-pop shops — which is classically one owner and one or two members of staff. It's very, very fragmented, more so than even the mini cab industry in the pre-Uber days,» he said.
His research showed that he had hit upon a highly lucrative marketplace with immense profits, despite all the inefficiencies. In the UK, it is estimated as a USD 120 billion market with USD 20 billion of profits, he said.
«We could see that the time was ripe to inject the technology and make it efficient, at a time when conversational AI was becoming available from the adjacent to the mainstream,» he explained.
The St. Stephen's, Delhi University graduate, who went on to complete an Executive MBA from
