WhatsApp banned a total of 7,548,000 accounts in India, with 1,919,000 of these accounts being proactively banned before any user reports. As per the instant messaging platform, the section on user grievances provides insights into the types of complaints received and the corresponding actions taken.
Reportedly, WhatsApp received a total of 9,063 reports during the reporting period. The majority of the reports were related to "Ban appeal" (4,771), while others covered topics such as "Account support," "Other support," "Product support," and "Safety." Out of the total reports, 12 accounts were actioned, with bans or account restorations based on the nature of the complaint.
Additionally, the report outlines the orders received from the Grievance Appellate Committee (GAC), indicating that WhatsApp received five orders during the same period, complying with all of them. To recall, from September 1, 2023, to September 30, 2023, a total of 7,111,000 WhatsApp accounts were banned.
Among these, 2,571,000 accounts were proactively banned prior to receiving any user reports, as mentioned in the WhatsApp report. In the month of September, as per the report, the platform received six orders from the Grievance Appellate Committee, all of which were duly adhered to.
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