Kapil Sharma took IndiGo airline to task on November 29 over flight delay, putting up a series of posts on X (formerly Twitter).
In this posts, Sharma chastised the airline for «making passengers wait inside the ferry bus and not informing them about the reason for the delay» at Chennai airport.
Sharma wrote, «Dear @IndiGo6E first you made us wait in the bus for 50 minz, and now your team is saying pilot is stuck in traffic, what? Really? we supposed to take off by 8 pm n it's 9:20, still there is no pilot in cockpit, do you think these 180 passengers will fly in indigo again?.»
In another post, he wrote that airline had deboarded all the passengers saying they would be accommodated in another plane, but only after another security check at the terminal.
«Now they r de boarding all the passengers n saying we will send you in another aircraft but again we have to go back to terminal for security check,» he wrote on his X timeline.
He also put up a video where passengers could be seen deboarding.
«People r suffering bcoz of you @IndiGo6E lying lying n lying, there r some old passengers on wheel chairs, not in a very good health condition. Shame on you,» he wrote.
Indigo later issued a statement saying that the delay involving the Chennai-Mumbai flight was due to «operational reasons».
«Flight 6E 5149 from Chennai to Mumbai on Nov 29 was delayed due to operational reasons.
Passengers were kept informed about the delay. We sincerely regret the inconvenience caused,» the airline's statement read.