The bank has a pan-India presence across urban and rural areas and has 9,623 branches. It is a beneficiary of the banking sector’s long-term structural strengths. Rising incomes, buoyant economic growth prospects, significant under-penetration of credit, rebound in loan demand from retail, MSME and corporate segments, increasing digital adoption and product innovation are some of the factors that will continue to enhance the demand for banking and financial services.
The bank is focusing on increasing the share of highyielding RAM (retail, agriculture, MSME) assets. In the June quarter, RAM constituted 57% of the total loan book, compared to 56.4% at the end of 2023-24. It is also aiming to improve its CASA ratio to lower its funding costs.
It has taken various steps to strengthen its retail lending segment. For housing loans, it has tied up with builders and corporate DSAs to improve loan sourcing. To strengthen the vehicle loan portfolio, the bank has collaborated with vehicle dealers and manufacturers (integrated Maruti Suzuki finance portal with its digital platform). It has also integrated the Jan Samarth portal with its loan origination system for facilitating education loans.
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