Elevating consumer protection on G20 agenda for a balanced future
ethos. Here, consumers encompass not just individual end-users, but also entire nations actively participating in the complex web of global trade and consumption of goods and services. His assertion that businesses genuinely prioritise consumer well-being can mitigate the need for stringent consumer rights advocacy and offer a fresh perspective to address this lapse in the G20 India agenda.
Furthermore, his call for reducing the adversarial stance between consumers and businesses resonates with the spirit of the United Nations Guidelines for Consumer Protection (UNGCP) adopted in 1985. These guidelines have provided a framework for nations to safeguard consumer interests and promote fair and sustainable practices in the marketplace. By prioritising consumer welfare and adopting consumer-centric practices, businesses can align themselves with the principles of the UNGCP.
Furthermore, the current global landscape underscores the urgency of Prime Minister Modi's proposals. The COVID-19 pandemic has illuminated vulnerabilities in economic structures, emphasising the need for a renewed focus on consumer protection and well-being. Businesses and nations alike are realising the interconnectedness of their fortunes with the welfare of consumers.
In such a context, the call for an 'International Consumer Care Day' serves as a beacon of collaboration and shared responsibility in uncertain times. A few days prior, similar sentiments reverberated strongly during the CUTS Global Webinar titled ‘The G20 Championing the Consumer Movement.’ This significant event, held in collaboration with the United Nations Conference on Trade and Development (UNCTAD) on August 23, 2023 featured speakers from across the globe. The webinar resounded as
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