Speaking at a webinar on Wednesday (31 July) to mark one year since the introduction of Consumer Duty, FCA director of competition Graeme Reynolds noted that assessments of value have been «challenging» for a number of firms to «think about and get their heads around». He said the introduction of value assessments, and their formalisation under Consumer Duty, marked a «big change» for companies to contemplate and assess the way their products provide value to investors. As a result, Reynolds said the regulator has been «seeking to work with firms a lot over the last year» to ensure th...
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