global capability centers (GCCs) in India established a base in a tier II city as companies sought to tap new talent markets, according to data from CBRE.
In addition, GCCs across sizes and maturity levels are expanding and consolidating their footprint in India even as global technology demand remains cautious.
While Pune and Chennai’s automotive and manufacturing sector has attracted interest from a number of GCCs in the same space, Hyderabad has attracted pharmaceutical GCCs in addition to its IT base.
According to data from a Nasscom-Zinnov report, India had 1,580 GCCs with 1.66 million employees as of 2022-23. In Tier-I cities such as Mumbai, Pune, and Bengaluru, 18 GCCs were set up in the first half of 2023.
However, Tier-II and -III cities such as Ahmedabad, Mysuru, Vadodara, Nashik, Tirunelveli, and Coimbatore are emerging as key hubs for the expansion of established GCCs. There are sector specific hubs coming up too.
For instance, business analytics platform major Qlik has had its presence in India for over a decade with offices in Mumbai, Noida, Bangalore and Vadodara which was established in 2019 and expanded in 2020. It also has centers of excellence across Hyderabad, Bengaluru and Chennai which are hubs for IT talent, said Varun Babbar, managing director- India and SAARC, Qlik.
“During our recent town hall, our global CEO acknowledged how every direct reportee that he works