Gmail has confirmed an AI hack and has warned its 2.5 billion users. The cybercriminals convince you they belong to Google support, with caller IDs that appear legitimate. They will say your account has been compromised by someone and that they are attempting an account recovery. The ‘support agent’ will send an email to the user’s Gmail account. The sender’s email account will appear genuine and a recovery code will be sent to you, Forbes reports.
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Zach Latta, the founder of Hack Club, sensed at this stage that all this might be an elaborate scam. “She sounded like a real engineer, the connection was super clear, and she had an American accent,” Latta told Forbes. As much as the voice on the other side sounds genuine, it’s a scam to trick customers to hand over their login credentials to gain access to their accounts.
“Cybercriminals are constantly developing new tactics, techniques, and procedures to exploit vulnerabilities and bypass security controls, and companies must be able to quickly adapt and respond to these threats,” a vice-president at SonicWall, Spencer Starkey said. “This requires a proactive and flexible approach to cybersecurity, which includes regular security assessments, threat intelligence, vulnerability management, and incident response planning.”