Just one piece of chicken in 12-hour flight!
British Airways flight had a shocking experience recently. According to reports, some passengers on a 12-hour-long BA flight were served just one piece of KFC chicken instead of a gourmet meal. The incident happened way back on June 23 but came to light on July 26.
As per reports, the incident occurred during the BA252 flight on June 23, which departed from Turks and Caicos, a British Overseas Territory nestled near the Bahamas. It was on a 12-hour journey to London. After takeoff, the crew found out the container with the plane catering wasn’t chilled, so they had to throw away all the originally planned meals.
The flight crew then took an unusual step, and during a stop in the Bahamas, they arranged KFC fried chicken for all passengers. However, they could not arrange enough meals for everyone, with some passengers complaining that they got just one chicken leg! "@British_Airways just landed @HeathrowAirport after a 12.5 hour flight BA252 from Turks and Caicos with no catering! BA had to serve @kfc at Nassau giving some lucky passengers 1 piece of chicken. The container with the plane catering wasn’t chilled so all thrown away!!," wrote one Andrew Bailey.
«Amazing how BA can email all passengers, as we landed at LHR about the situation, however you then put the onus on customers to complain rather than offer a solution and compensate everyone accordingly,» he added. Later, a British Airways spokesperson said there were a limited range of meal options, which impacted their choice. «Our teams sprung into action and made sure our customers onboard our flight had something to eat,» the spokesperson told news.com.au.
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