Singapore Airlines offers compensation to passengers on flight that hit extreme turbulence
Singapore Airlines has offered compensation to passengers of a flight that hit extreme turbulence last month
KUALA LUMPUR, Malaysia — Singapore Airlines said Tuesday it has offered compensation to passengers of a flight that hit extreme turbulence last month, in a rare case that killed one passenger and injured dozens.
The Being 777 jet, carrying 211 passengers and 18 crew from London to Singapore, ran into sudden turbulence over the Irrawaddy basin on May 20, hurling people and items around the cabin. The plane diverted to Thailand.
A 73-year-old British man died of a suspected heart attack and dozens were hospitalized including those with spinal, brain and bone or organ damages. Nineteen people remained hospitalized in Bangkok.
Singapore Airlines said it has offered $10,000 in compensation for passengers with minor injuries.
“For those who sustained more serious injuries from the incident, we have invited them to discuss a compensation offer to meet each of their specific circumstances when they feel well and ready to do so,” it said in a statement.
Those medically assessed to have sustained serious injuries, requiring long-term medical care and requesting financial assistance will receive an advance payment of $25,000 for their immediate needs, it said. “This will be part of the final compensation that these passengers will receive,” it said.
The airline said it will also provide full air fare refunds to all passengers on the flight, including those without any injuries. All passengers will also receive delay compensation in accordance with European Union or U.K. regulations, it said.
The airline added that it had already given all passengers 1,000 Singapore dollars ($739) each for their immediate needs, covered
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