The introduction of the Special Care Gold policy in Braille is a significant move towards democratising access to health insurance. In a country where approximately 34 million individuals are visually- impaired, making critical information accessible in Braille empowers them to make decisions independently.
Developed in collaboration with the National Association of the Blind (NAB), this policy is tailored to provide comprehensive medical coverage, including treatments for various disabilities. But beyond offering health protection, Star Health is looking to create economic opportunities for visually- impaired individuals through training and employment in the insurance sector.
Star Health's initiative to recruit visually impaired agents is built on the belief that empowerment should be sustainable and adaptive.
The company provides a supportive environment, covering the cost of IC38 certification—a crucial exam for insurance agents—along with specialised audio training modules and scribes to assist with the examination. This support enables visually- impaired individuals to become certified health insurance agents and, in turn, promotes financial inclusion for this underserved community.
Additionally, a dedicated hotline has been set up for these agents to address their specific needs and ensure continuous support.
For the visually- impaired, becoming a Star Health agent offers a lucrative and flexible insurance career path. Star Health is creating a work environment where agents have the liberty to work at their own pace, from the comfort of their homes.