Much of the world faced online disarray Friday as a widespread technology outage affected companies and services across industries — grounding flights, knocking banks and hospital systems offline and media outlets off air
NEW YORK — Much of the world faced online disarray Friday as a widespread technology outage affected companies and services across industries — grounding flights, knocking banks and hospital systems offline and media outlets off air.
At the heart of the massive disruption is CrowdStrike, a cybersecurity firm that provides software to scores of companies worldwide. The company says the problem occurred when it deployed a faulty update to computers running Microsoft Windows, noting that the issue behind the outage was not a security incident or cyberattack.
CrowdStrike has said a fix is on the way. Still, chaos deepened hours after the problem was first detected.
Here's what you need to know.
Friday's disruptions began when a faulty update was pushed out from CrowdStrike for one of its tools, “Falcon.” In a statement about the ongoing situation, the company said the defect was found “in a single content update for Windows hosts” — noting that Mac and Linux systems were not impacted.
But, because scores of companies rely on CrowdStrike for their security needs with Windows as their operating system, the consequences of this kind of technical problem have been far-reaching.
Long lines formed at airports in the U.S., Europe and Asia as airlines lost access to check-in and booking services during peak summer travel. Banks in South Africa and New Zealand reported outages impacting payments and online services. And hospitals had problems with their appointment systems, leading to delays and sometimes
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