Air India Express announced on Monday that it had completed Operational Safety Audit (IOSA) by the International Air Transportation Authority (IATA), the trade association of airlines worldwide.
Improving airline operational safety and enhancing efficiency are the two key elements of the IOSA registration. The audit looks at corporate organization and management, flight operations, operational control and flight dispatch among other key areas.
'’We are proud to announce our successful completion of the IATA Operational Safety Audit (IOSA). The IOSA is a rigorous evaluation process, and achieving this distinction reinforces our commitment to upholding the highest international standards across all aspects of our operations," said Aloke Singh, Managing Director, Air India Express.
A while back, the low-budget carrier faced turbulence with its crew members after a mass sick leave was staged which led to the cancellation of several flights. Around 200 cabin crew members of Air India Express went on strike on May 7, to protest against the alleged mismanagement in the airline.
Consequently, the airline management terminated the services of 25 cabin crew members and warned the others to join work or else face the same action. The protest was later called off. The Air India Express Employees Union (AIXEU) has termed the alleged issuance of charge-sheet by the airline's management to around 200-odd cabin crew members for reporting sick during last month's strike as unfortunate and unfair labour practice.