B2Bs take a page from quick commerce playbook to speedup their operations
Roca India for sanitaryware, more companies are expected to jump on the bandwagon.
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While the turnaround time may not be 10 minutes, it still spells a major shift in the way these companies operate. Experts said the change in consumer behaviour that has happened with quick commerce is one that these businesses too are looking to mirror.
«We did research and pilots for six months to develop the master catalogue for the industry which means you can deliver everything from a small rubber component to the engine component,» MyTVS managing director G Srinivasa Raghavan told ET. «My dark store partner is now a functioning retailer and does business with zero inventory because we are delivering the inventory on demand and the same inventory extends to other garages or retailers who are ordering.»
Others such as sanitaryware major Roca India are also finding new ways to integrate their supplier network better. The company that owns the Parryware brand has more than 46 customer care centres which are constantly monitored for adequate stock, and spare parts are sent routinely to the franchise network.
«We have over 1,500 wholesalers across the country, who in turn sell it to over 25,000 retail counters and the retail counter sells it to the end consumers,» Roca India managing director Nirmal Kumar K said. «We operate a call
