GCCs may align pay almost at par with IT companies to optimise costs
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“We anticipate the premium to stabilise at around 5-8%, depending on the role and sector,” said Krishna Vij, vice president, TeamLease Digital. “For niche roles such as AI/ML specialists and high-end analytics professionals, the gap might remain slightly higher, but overall, the differentiation will shrink.”
Jaspreet Singh, partner, Grant Thornton Bharat, said that premiums are likely to remain in the 8–12% range in the short term, potentially stabilising at 5–7% or parity for non-strategic roles in the long term. “Premiums may persist for niche roles in the short term but are likely to converge over the next three–five years,” he said.
Singh added that increased talent supply from upskilling initiatives and expansion to tier-2 and tier-3 cities alongside automation reduces GCCs’ reliance on high-cost talent, while global economic pressures, including inflation, currency fluctuations and rising operational costs put further pressure on premiums.
This shift is part of a broader market correction following the aggressive hiring and compensation practices seen in 2021-2023, said Gaurav Gupta, partner and GCC industry leader, Deloitte India. Besides, he said, the Indian IT services market has matured significantly, reducing the quality gap that historically justified higher premiums.
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