Significant percentage of iPhone, Android users in India faced issues post software upgrade: Survey
call connection issues after the latest software upgrade, online platform LocalCircles said in its latest report. According to the survey, 60 per cent of iPhone users and 40 per cent of Android users in the country have shared that they are experiencing problems in their services after the latest software upgrade.
Call failure is the biggest problem that iPhone users are facing, be it a normal call or app-based calls, while freezing of apps is the biggest issue for Android users.
The report noted that «6 in 10 apple iPhone users surveyed who have upgraded to iOS 18 or higher are having difficulties. 28 per cent of the respondents stated that most/some of voice and OTT calls don't connect or drop. 12 per cent stated screen of the phone goes dark; 12 per cent stated apps are hanging.»
The survey conducted between November 12 to December 26, claims to have received over 47,000 responses (31,000 from users of Apple iPhone devices and nearly 16,000 from users of Android devices) located in 322 districts of India.
The survey found that Nearly 9 in 10 apple iPhone users surveyed who have upgraded to iOS 18 and are having difficulties attribute it to the iOS and no one attributed their problems to their WiFi or mobile network.
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