Microsoft software outage grounds flights in India; passengers stranded
IndiGo, Akasa and SpiceJet’s check ins have been affected due to an outage in systems which operate on Microsoft’s software.
“Our systems across the network are impacted by an ongoing issue with Microsoft Azure, which has resulted in increased wait times at our contact centres and airports. You may experience slower check-ins and longer queues. We are all hands-on deck and are working relentlessly to restore stability and normalcy. Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly,” IndiGo took to Twitter to inform it's passengers.
“State of Indigo Airlines check in counter at Sri Lanka airport. Complete mess! @IndiGo6E People standing for checkin since the past two hours, no queue management and fired up tempers,” a user on Twitter said.
Indigo isn't the only airline. Sources said that the outage has been since 10:45 am, today.
“#TravelUpdate: Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable. Currently we are following manual check-in and boarding processes at the airports and hence request passengers with immediate travel plans to reach the airport early to check-in at our counters. We sincerely regret the inconvenience caused and want to assure you that our teams are working with our service provider to resolve the same at the earliest” Akasa took to Twitter informing it's passengers.
An Air India passenger said that the pilot made an in
